骋耻肠肠颈鈥檚 strategy: What does it take to be #1 hottest brand?
How has the Italian brand stayed relevant to generation after generation of luxury customers?
Key takeaways
鈥 骋耻肠肠颈鈥檚 strategy to be the hottest brand is to promote inclusivity: appealing to everyone, rather than a specific gender. To that end, the Italian luxury house offers its customers more ready-to-wear to best capitalize on fashion trends.
鈥&苍产蝉辫;骋耻肠肠颈 balances its assortment by dividing its offerings: 40% trend-oriented articles and 60% classic styles.
鈥&苍产蝉辫;骋耻肠肠颈 is part of the group of brands spearheading sustainable fashion. It would be beneficial for the Italian brand to highlight this effort to boost its image as an eco-conscious company.
One hundred years ago, in Florence鈥檚 scenic Tuscan city, Italian artisan Guccio Gucci began building a leather-goods business. Along with his sons, he established the company and built a solid reputation. Before long, they began diversifying their leather offerings to include fashion pieces, and the iconic was born.
Acquired in 1999 by the second-largest luxury conglomerate globally, Kering, Gucci enjoys a position among the hottest luxury brands in the world and keeps its spot on the podium almost every quarter.
Gucci has always known how to differentiate itself from its peers and achieve massive growth. Whether of Tom Ford and Domenico De Sole in the 1990s or today, with CEO Marco Bizzarri and creative director Alessandro Michele at the helm.
In 2019, the Italian luxury house in turnover for Kering, continuing the double digit-growth it had seen since Michele and Bazzari took over in 2015.
Gucci has been hard-hit by the crisis and has seen sales decline more than 22%. But Fran莽ois-Henri Pinault and his team at Kering have the know-how to keep Gucci continuously attractive to consumers. How has the Italian brand stayed relevant to generation after generation of luxury customers?
骋耻肠肠颈鈥檚 strategy: offer exclusivity through a culture of inclusivity
骋耻肠肠颈鈥s status as an established fashion house doesn鈥檛 make it outdated 鈥 quite the opposite. As Gucci CEO Marco Bazzarri told the , 鈥淭he idea from the very beginning was to have a product that is exclusive but to create a culture of inclusivity.鈥 骋耻肠肠颈鈥s approach requires producing offerings that appeal to many different segments of the population.
The company鈥檚 goal is to 鈥 similar to that of mass-market brands. Accomplishing this requires the Italian house鈥檚 assortment mix strategy to include more ready-to-wear articles than its competitors, such as Christian Dior and Yves Saint Laurent.
Nevertheless, luxury brands, which depend on sales of core groups of largely unchanged staple products season after season, trend-driven items can provide the much-needed relevance and buzz that helps brands stay at the center of the cultural conversation.
This tactic isn鈥檛 without risk. Companies risk cheapening the brand鈥檚 integrity, which could make consumers less likely to purchase staple items. That was the risk 骋耻肠肠颈鈥檚 strategy took over the past five years 鈥 and it paid off.
Then came Covid-19.
As Kering chairman and CEO Fran莽ois-Henri Pinault said during an annual review meeting, Gucci needs to find the right balance to appeal to old-money customers and the younger generation. With this in mind, should we expect more timeless, traditional products in the coming seasons?
Classic vs. fashion-focused
According to the , 骋耻肠肠颈鈥檚 strategy is about finding the right balance between fashion-oriented products and classic, staple pieces. The Italian company stays true to its brand heritage 鈥 producing timeless, always-in-style articles 鈥 while adapting key pieces to keep up with the latest trends.
It is how Gucci has responded to conservative devotees for decades 鈥 those consumers who may not choose to buy a logo-embellished loafer but see a backless style of the staple shoe as an appealing kind of stylistic risk. Whether one looks for timeless classics or fashion-oriented products, everything is possible at Gucci.
Retviews data show that Gucci has the highest share of fashion-oriented articles than its competitors 鈥 especially in shoes.
Moreover, Bizzarri stated that the fashion house tries to follow the 30-70 ratio rule for new vs. carryover. Some originals can become carryovers, and some carryovers with low stock turnover can go out. Gucci has followed this strategy to ensure it stays relevant and appealing to consumers of all ages.
Speaking the younger generation鈥檚 (Trendy) language
骋耻肠肠颈鈥檚 strategy is to capitalize on trends and appeal to all genders. However, Kering and Gucci have figured out how to speak to the younger generation 鈥 a value-driven cohort searching for inclusivity and empowerment. In terms of style, Gucci beat out its competitors to capitalize on the mini- to nano-bag trend.
Reimagining its iconic bags in smaller sizes and balancing classic colors with fashion-forward hues, Gucci put its inclusivity objective on display.
Sustainability: the reality is way better than it looks
It can be challenging to define what exactly 鈥渟ustainable鈥 means in the context of fashion. Should we consider only the raw material used to make an article or examine the entire production process?
If we look solely at the 鈥渆co-responsible鈥 products labeled by the fashion house in 骋耻肠肠颈鈥檚 case, one could state that the Italian company isn鈥檛 doing much in sustainability. However, results are even gloomier from its competitors鈥 side.
However, Kering is among those companies spearheading the fashion industry鈥檚 efforts when it comes to sustainability. Since 2018, Gucci鈥榮 operations and supply chain have been entirely , and it has earned multiple other sustainability certifications. This week, Gucci announced its investment in the online resale platform , taking another step toward sustainability.
To this end, Gucci uses more wool 鈥 considered a more 鈥渟ustainable鈥 fabric than cotton 鈥 than its competitors as one of the most-used materials for its ready-to-wear collections.
Combined with a firm regarding ethics, standards for raw materials, and sourcing, Kering is well on its way toward its goal of making Gucci鈥檚 garment production process 100% sustainable.
One question arises: Shouldn鈥檛 Gucci make it easier for its consumers to quickly find out which articles are sustainable and which ones aren鈥檛?
Conclusion
2020 has revealed the weaknesses in 骋耻肠肠颈鈥檚 strategy, relying too much on non-local customers. As Fran莽ois-Henri Pinault stated during Kering鈥檚 annual meeting, the brand continually works on being relevant for its local target market. A good example is the collaboration capsule between Gucci and Detroit vs. Everybody 鈥 only available for the US market.
Still, if one were to only look at annual reports and raw numbers, one could come to an incorrect conclusion about assortment. Indeed, the ready-to-wear division only generates 18% of Gucci鈥檚 revenue but accounts for 30% of its assortment. Could there be an opportunity to optimize Gucci鈥檚 assortment? Perhaps 鈥 but fashion isn鈥檛 all about numbers.
Fashion is about style, self-expression, and 鈥 as said 鈥 鈥淔ashion is the aphrodisiac of consumption.鈥
Gucci is not going to stop us from wanting more.